When engaging in outsourcing, one of the most important issues that should be considered is the location – both the Philippines and India are the most popular outsourcing destinations. So how do you know which one is right for you?

The Philippines is the contact centre capital of the world – there are more contact centre agents in the Philippines than in India. It also runs second only to India in terms of BPO and KPO operations (simply put this refers to back office and technical work). However, the growth rate of back office work is faster in Philippines than India at the moment.

At Innovent Offshore we believe the benefits of dual shore software development with the Philippines makes complete sense. Our dual shore approach gives you the confidence with a local account/project manager based in Sydney. Coupled with the offshore benefits of a technical workforce based in the Philippines. Excellent communication, 2-3 hour time difference, large pool of skilled labour to name a few of the benefits. Contact Innovent today to find out how this approach will revolutionise your software development needs. 1300 781 681 or info@softwareoffshore.com.au

To read the full article:- http://www.flatplanet.com.au/hard-heads-the-bpo-business-case/347-outsourcing-why-the-philippines-is-beating-india