The Common Mistakes that Come with Outsourcing Work Offshore Adopting the wrong outsourcing model When you’re a small to medium business, there are a number of models you can follow to outsource work: Virtual Talent Model. When you use this model, you hire full-time staff and house them in a professional office space with reliable infrastructure. The staff adopt your way of doing business, your culture and your business process. This model is the most sustainable one for small to medi...

Innovent Software the leaders in Custom Software Development solutions for medium and expanding businesses is pleased to announce the new addition to our teams in both Sydney as well Philippines! We welcome Adam Yardley to head up our Customer Service & Support team. Adam comes with extensive customer service as well software application support experience. Adam has recently completed his studies in Software Development and is keen to take Innovent's customer support offering to a whole n...

Cultural diversity is a reality in many outsourcing companies, and because of this, companies are embracing diversity in the workplace by holding diversity workshops and similar activities. The most basic definition of cultural diversity is when differences in race, ethnicity, language, nationality, religion, and sexual orientation are represented within a community. In the case of companies, they are said to be culturally diverse if their employees and management include members of different gr...

It’s not just big companies that can outsource their processes; small companies can also benefit. Small companies often outsource their payroll processing, accounting, distribution, and other important functions so they focus on their core business.  Outsourcing is a way to lower the cost of production without affecting quality of work. Offshoring to countries like the Philippines has many advantages. A senior diplomat with the Australian government said “Each day 500,000 Filipinos get o...

When engaging in outsourcing, one of the most important issues that should be considered is the location – both the Philippines and India are the most popular outsourcing destinations. So how do you know which one is right for you? The Philippines is the contact centre capital of the world - there are more contact centre agents in the Philippines than in India. It also runs second only to India in terms of BPO and KPO operations (simply put this refers to back office and technical work). Ho...

Innovent software offshore your Australian market leaders in Dual Shore software development projects is pleased to announce the expansion of it's offshore teams in both Cebu & Manila, Philippines. After a successful 2015 financial year the team continues to grow to support the increased number of clients working with the Sydney office of Innovent, requiring our dual shore approach to software development. Have you considered outsourcing your software development needs? Our approach gi...